Overall aim
To ensure that Door Supervisors have the knowledge and understanding of their role
and responsibilities in the security industry environment.
Introduction
Aim: To introduce
Door Supervisors to the Leisure and Security industries.
Objectives: By
the end of this session trainees will be able to:
- Define the role
of the Door Supervisor
- Identify the qualities
of a Door Supervisor
- Identify the key
authorities in the Leisure and Security industries
- State the relationships
with the SIA, the police and local authorities
- State the main objectives
of Door Supervisors
- State the requirements
for Door Supervisors under the Private Security Industry Act
Behavioural
standards
Aim: To discuss
appropriate behaviour for Door Supervisors.
Objectives:
By the end of this session trainees will be able to:
- State the reasons
for having behavioural standards
- State the standards
of behaviour required of Door Supervisors
- State the SIA's
specific requirements in relation to licensing and enforcement
Civil
and Criminal Law
Aim: To discuss
civil and criminal law relevant to door supervision.
Objectives: By
the end of this session trainees will be able to:
- Show an understanding
of civil and criminal law
- State the requirements
relating to the use of force
- State what is meant
by 'reasonable' and 'necessary force'
- Identify types of
assault
- List crimes against
property that Door Supervisors may come across
- Identify the options
available when the law is broken
Searching
Aim: To discuss
search procedures.
Objectives:
By the end of this session trainees will be able to:
- State the reasons
for searching premises
- State how to search
people and their property
- State 'conditions
of entry' and the importance of obtaining permission to search
- State the difference
between general, random and specific searches
- Define an 'offensive
weapon'
- State the hazards
of conducting a search
- State the procedures
for recording articles seized during searches
- Identify the options
available to Door Supervisors if they find items during searches
Arrest
Aim: To discuss
arrest procedures.
Objectives: By
the end of this session trainees will be able to:
- Identify offences
- State the agreed
procedures for arrest
- State the limitations
to a Door Supervisor's powers of arrest
- Specify why arrests
should only be made as a last resort
- State the procedures
following an arrest
Drugs
Awareness
Aim: To discuss
drugs and drug abuse.
Objectives:
By the end of this session trainees will be able to:
- Identify key areas
of drugs misuse legislation
- State some of the
symptoms of drug abuse
- Identify the most
common types of illegal drugs
- Identify signs of
drug dealing
- State how to deal
with customers found in possession of drugs
- State the procedure
for handling seized drugs
- Identify Health
and Safety issues in relation to illegal drugs
- State how to dispose
of contaminated waste
Recording
Incidents and Crime Scene Preservation
Aim: To discuss
incident recording and crime scene preservation.
Objectives:
By the end of this session trainees will be able to:
- Identify the types
and reasons for records
- State the reasons
for recording incidents
- Identify incidents
that need recording and when to call the police
- Explain what information
a record should contain
- State the rules
for incident book/notebook entries
- Identify the different
types of evidence
- State how forensic
evidence can be obtained at a crime scene
- State the basic
rules to follow to preserve evidence
Licensing
Law
Aim: To discuss
licensing law and the licensee's social responsibility.
Objectives: By
the end of this session trainees will be able to:
- State the licensing
objectives under the Licensing law
- State the law in
relation to refusing entry and ejecting customers
- State police powers
in relation to licensed premises
- State the different
types of licences and permissions available for premises
- State the rights
and duties of licensees and Door Supervisors as their representatives
- State the law in
relation to young persons
- State the conduct
that is considered unlawful under licensing, gaming and sexual
offences legislation
Equal
Opportunities
Aim: To discuss
Equal Opportunities and Discrimination.
Objectives:
By the end of this session trainees will be able to:
- State what is meant
by equal opportunities, prejudice and stereotyping
- State the relevance
for Door Supervisors of the Race Relations Act, the Sex Discrimination
Act and the Disability Discrimination Act
- State how these
Acts may be enforced
Health
and Safety at Work
Aim: To discuss
Health and Safety in the workplace.
Objectives:
By the end of the session trainees will be able to:
- Statethe main areas
of Health and Safety legislation
- State the purpose
of 'duty of care'
- State the responsibilities
of the employer, employees and self employed
- Identify typical
risks, hazards and spillages
- Identify safety
signs and safety signals
- State the precautions
to be taken in the manual handling of heavy goods
- State the precautions
to be taken against HIV, hepatitis and other infectious diseases
Emergency
procedures
Aim: To learn
the basic procedures for emergency situations
Objectives:
By the end of this session trainees will be able to:
- Identify common
human responses in an emergency
- Identify the reasons
for fire certificates and occupancy figures
- State the three
components of fire
- Explain the importance
of knowing the venue's fire and evacuation procedures
- Identify the types
of fire extinguishers, and their use
- State the procedures
for a bomb threat
- State how to act
in a first response situation requiring first aid
- State who to contact
in first aid situations
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